0800 507 901 AEDT MON - FRI, 8AM - 8PM

24x7 Emergency Assistance

Remote desktop support

Trend Micro security experts

PC Security Health Check

Security Health Check Service provides one-time access to our support experts related to the configuration of your Trend Micro products - 24 hours a day, 7 days a week.

This service ensures your Trend Micro program is set up properly, giving you optimum security and maximum productivity for your PC or laptop.

Our engineers will:

  • Look through your system for vulnerabilities to all types of threats and apply the right settings to ensure robust security.

  • Configure your antivirus and anti-spyware software settings, including browser components, firewall, and network settings.

  • Apply the proper system settings to improve your security and identity protection, keeping your digital information secure.

  • Verify and install the latest critical Microsoft Windows updates, Microsoft Office, and Java.

  • Teach you about Parental Controls and the other features of your product.

  • Good for one (1) PC only

Customer Prerequisites: a current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7, Windows Vista, Mac OS X 10.12 (Sierra), Mac OS X 10.11 or higher (El Capitan), Mac OS X 10.10 or higher (Yosemite); a high-speed internet connection; 512MB RAM (minimum, 1GB recommended).

Buy Now NZ$39.95 NZ$54.95

FOR PC:

Supported Operating Systems:

  • Windows 10 May 2019 Update (19H1)
  • Windows 10 October 2018 Update (RS5)
  • Windows 10 April 2018 Update (RS4)
  • Windows 10 Fall Creators Update (RS3)
  • Windows 10 Creators Update (RS2)
  • Windows 10 (32-Bit or 64-Bit)
  • Windows 8.1 (32-Bit or 64-Bit)
  • Windows 7 SP1 (32-Bit or 64-Bit)

Minimum Hardware Requirements:

  • 1GHz Processor
  • 1GB Memory (2GB Recommended)
  • 1.3 GB of available hard disk space (1.5GB Recommended)

Supported Web Browsers:

  • Internet Explorer version 11.0
  • Google Chrome™ (The newest version and the most recent previous version)
  • Mozilla® Firefox® (The newest version and the most recent previous version)
  • Microsoft Edge latest version

Internet Connection:

  • Broadband or equivalent high speed connection is highly recommended.

Display:

  • Desktop - High-colour display with 1280 x 720 pixel resolution or above
  • Windows Store - 1064 x 768 pixel resolution or above
  • Snap Apps - 1366 x 768 pixel resolution or above