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Home Network Scan Service Home Network Scan Service is a Trend Micro special assistance wherein our engineers will connect remotely to your device, scan your home network and check if there are any unprotected devices, hidden backdoors, or anything that could be considered susceptible to risks. After scanning, our security experts will then offer helpful advice on how we can further protect your network and devices from being unprotected such as closing open ports, securing routers, and more. Features of Home Network Scan Service include:
  • Protect devices connected to your home network
  • Smart network scanning to detect potential risks and vulnerabilities
  • Offers helpful recommendations from security experts
  • Works well with Home Network Security
Customer Prerequisites: a current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7; High-speed Internet connection; and minimum 1GB memory required (2GB recommended).
Close Premium Protection Promotion Terms and Conditions:

If a customer purchases one of the selected Trend Micro products during the Premium Protection Promotion campaign (August 16, 2019 to January 12, 2020),

Premium Security 12-Month Subscription:
Your subscription will be extended by three months if the purchased subscription is one of the 12-month Premium Security products (listed below). Your total subscription period will be 15 months, once extended.

Eligible Products for 3 Months Bonus Subscription: Premium Security 6 Device 12 Months, Premium Security 10 Device 12 Months, Premium Security + IT Helpdesk 6 Device 12 Months, Premium Security + IT Helpdesk 10 Device 12 Months

Premium Security 24-Month Subscription:
Your subscription will be extended by six months if the purchased subscription is one of the 24-month Premium Security (listed below). Your total subscription period will be 30 months, once extended.

Eligible Products for 6 Months Bonus Subscription: Premium Security 6 Device 24 Months, Premium Security 10 Device 24 Months, Premium Security + IT Helpdesk 6 Device 24 Months, Premium Security + IT Helpdesk 10 Device 24 Months

Your bonus subscription extension will be added to your account within 30 days after the purchase.

You can check your subscription status anytime in My Account.

Note: Offer may not be combined with any other coupons, discounts, offers, or promotions.
Trend Micro reserves the right to change Terms and Conditions without prior notice.

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What is Premium 24x7 Support? Premium 24x7 Support is a service that provides unlimited access to technical phone support relating to the usage of Trend Micro consumer products - 24 hours a day, 7 days a week. It also offers quicker diagnosis and problem resolution by remote desktop support. Let the experts do the job for you! BONUS! Premium 24x7 Support also includes: Virus and Spyware Removal Service ($69.95 value): Trend Micro experts will remotely access your PC to diagnose and remove all known viruses and spyware from your system. Security Health Check Service ($49.95 value): Trend Micro experts will remotely access your PC to review your system and apply the best settings to ensure robust security against all types of potential threats.                  
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What is Trend Micro IT Helpdesk? Trend Micro IT Helpdesk takes the stress out of technology by providing 24x7 support for your computer needs. This service gives you peace of mind through emergency hotline access to our expert support specialists. IT Helpdesk also offers quick diagnosis of your computer issues, assistance and problem resolution through remote support and automatic priority access. Our remote support services mean that a Trend Micro technician can make a “virtual house call” when you experience any computer-related problems anytime, day or night. No hassle, and no waiting. IT Helpdesk services include:
  • 24x7 assistance
  • IoT support home network scan
  • Microsoft® Support - including Windows 11 Upgrade
  • Macintosh OS support
  • Android support
  • Microsoft® Office Installation and updates
  • Personal IT Help Desk
  • Internet and email support
  • Premium installation of your security software
  • Virus and spyware removal
  • PC Tune-Up
  • Data back-up
  • Advanced diagnostics and resolution
  • Security advisor
  • Remote desktop support
  • Optimisation of your Facebook settings
*Unlimited service for all of the above (unless advised) services within your subscription period.
Trend Micro's Premium IT Helpdesk plan covers all devices included under a customer’s licence (up to a maximum of 10 devices) running Microsoft Windows, MacOS or Android operating system. Trend Micro's Premium IT Helpdesk service plans are intended for use by home and home-office customers only and, as such, support cannot be provided for beta software, computers running server operating systems or that have been configured to run in a corporate LAN environment. Support services are provided on a "best efforts" basis and for some issues, such as those relating to hardware defects and licensing or account management issues from third party providers, you may need to be referred to the manufacturer or provider for support.
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Trend Micro WiFi Protection features: WiFi Protection for PC, Mac, Android™ and iOS Devices Turns any public hotspot into a secure WiFi network via Virtual Private Network (VPN) with bank-grade data encryption to keep your information safe from hackers. Shop, bank, and use social media securely online. Features of WiFi Protection include:
  • Unlimited protection anywhere you go; such as hotels, cafes, or overseas travel destinations
  • Encrypts communication when using WiFi
  • Web Threat Protection can protect you from malicious websites, online fraud or scam
  • Trend Micro WiFi Protection does not track your location or your online activity
  • When connecting to WiFi with low security, such as having no encryption, our VPN is automatically enabled
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Trend Micro ID Security features: Trend Micro ID Security is designed to help protect you from cybercriminals stealing your identity. It checks if any of your personal information has started circulating around the Dark Web—a collection of websites on an encrypted network carefully hidden from popular web browsers and search engines. ID Security Features include:
  • Dark Web Personal Data Monitor: Scours the Dark Web for your personal information, including bank account number, passport details, driver’s licence and tax numbers. It will alert you immediately if any of these are found.
  • Credit Card Checker: Find out if someone has stolen your credit card number and put it on the Dark Web.
  • Email Address Checker: See if the email addresses you use have appeared on the Dark Web due to a data breach. If found, ID Security will show which account should be fixed immediately.
  • Password Checker: ID Security can check if you have used a password currently in circulation on the Dark Web.
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SPECIAL ONLINE OFFER: UP TO 50% OFF DEVICE SECURITY PRODUCTS. BUY NOW.
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    BASIC

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    Official Trend Micro Maximum Security Product Box Image

    Trend Micro
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    NZ$69.95

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    Official Trend Micro Device Security Basic Product Box Image

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    Official Trend Micro Device Security Pro Product Box Image

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    NZ$129.00

    NZ$89.00

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    Official Trend Micro Device Security Ultimate Product Box with Home Network Security Device Box Image

    Trend Micro
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    NZ$312.00

    NZ$228.00

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    Price shown is for subscription +
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    Number of devices protected

    1

    2-6

    3-10

    3-10

    Antivirus, malware, ransomware, & spyware protection

    Secures PC, Mac, and mobile devices

    Protects webmail from scams and phishing attacks

    Secures online banking and shopping

    Keeps children safe online

    Secures privacy on social media

    Pauses notifications during gaming

    Protects and manages passwords

    Guards against identity theft with dark web monitoring

    1
    1
    1

    Anti-track and Ad-blocker to stop third parties from collecting your data

    Secure VPN to protect your privacy

    24x7 technical support

    IT Helpdesk

    Protects smart devices and kids' mobile phones and tablets

    1 iOS and Android only


    Trend Micro
    Maximum Security

    NZ$69.95

    NZ$49.95

    SAVE $20.00


    BONUS! FREE Premium Installation ($54.95 value)


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    Learn More

    Trend Micro
    Device Security Basic

    NZ$89.00

    NZ$69.00

    SAVE $20.00


    BONUS! FREE PC Security Health Check ($54.95 value)


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    Learn More

    Trend Micro
    Device Security Pro

    NZ$129.00

    NZ$89.00

    SAVE $40.00


    BONUS! FREE Premium Installation + PC Security Health Check ($109.90 value)

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    Trend Micro
    Device Security Ultimate

    NZ$312.00

    NZ$228.00

    SAVE $84.00


    Price shown is for subscription +
    Home Network Security device


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    Compare Subscriptions
    1. Official Trend Micro Maximum Security Product Box Image
    2. Official Trend Micro Device Security Basic Product Box Image
    3. Official Trend Micro Device Security Pro Product Box Image
    4. Official Trend Micro Device Security Ultimate Product Box with Home Network Security Device Box Image
    1. Trend Micro
      Maximum Security

      NZ$69.95

      NZ$49.95

      SAVE $20.00


      BONUS! FREE Premium Installation ($54.95 value)


      Subscribe
      Learn More
    2. Trend Micro
      Maximum Security Features:
      1. Protects 1 Device
      2. Antivirus, malware, ransomware, & spyware protection
      3. Secures PC, Mac, and mobile devices
      4. Protects webmail from scams and phishing attacks
      5. Secures online banking and shopping
      6. Keeps children safe online
      7. Secures privacy on social media
      8. Pauses notifications during gaming
      9. Protects and manages passwords
    3. NZ$69.95

      NZ$49.95

      SAVE $20.00


      BONUS! FREE Premium Installation ($54.95 value)


      Subscribe
      Learn More
    1. Trend Micro
      Device Security Basic

      NZ$89.00

      NZ$69.00

      SAVE $20.00


      BONUS! FREE PC Security Health Check ($54.95 value)


      Subscribe
      Learn More
    2. Trend Micro
      Device Security Basic Features:
      1. Protects 2-6 Device
      2. Antivirus, malware, ransomware, & spyware protection
      3. Secures PC, Mac, and mobile devices
      4. Protects webmail from scams and phishing attacks
      5. Secures online banking and shopping
      6. Keeps children safe online
      7. Secures privacy on social media
      8. Pauses notifications during gaming
      9. Protects and manages passwords
      10. iOS and Android only: Guards against identity theft with dark web monitoring
      11. Anti-track and Ad-blocker to stop third parties from collecting your data
    3. NZ$89.00

      NZ$69.00

      SAVE $20.00


      BONUS! FREE PC Security Health Check ($54.95 value)


      Subscribe
      Learn More
    1. Trend Micro
      Device Security Pro

      NZ$129.00

      NZ$89.00

      SAVE $40.00


      BONUS! FREE Premium Installation + PC Security Health Check ($109.90 value)

      Subscribe
      Learn More
    2. Trend Micro
      Device Security Basic Features:
      1. Protects 3-10 Device
      2. Antivirus, malware, ransomware, & spyware protection
      3. Secures PC, Mac, and mobile devices
      4. Protects webmail from scams and phishing attacks
      5. Secures online banking and shopping
      6. Keeps children safe online
      7. Secures privacy on social media
      8. Pauses notifications during gaming
      9. Protects and manages passwords
      10. iOS and Android only: Guards against identity theft with dark web monitoring
      11. Anti-track and Ad-blocker to stop third parties from collecting your data
      12. Secure VPN to protect your privacy
      13. 24x7 technical support
    3. NZ$129.00

      NZ$89.00

      SAVE $40.00


      BONUS! FREE Premium Installation + PC Security Health Check ($109.90 value)

      Subscribe
      Learn More
    1. Trend Micro
      Device Security Ultimate

      NZ$312.00

      NZ$228.00

      SAVE $84.00


      Price shown is for subscription +
      Home Network Security device


      Subscribe
      Price shown is for subscription +
      Home Network Security device


      Learn More
    2. Trend Micro
      Device Security Basic Features:
      1. Protects 3-10 Device
      2. Antivirus, malware, ransomware, & spyware protection
      3. Secures PC, Mac, and mobile devices
      4. Protects webmail from scams and phishing attacks
      5. Secures online banking and shopping
      6. Keeps children safe online
      7. Secures privacy on social media
      8. Pauses notifications during gaming
      9. Protects and manages passwords
      10. iOS and Android only: Guards against identity theft with dark web monitoring
      11. Anti-track and Ad-blocker to stop third parties from collecting your data
      12. Secure VPN to protect your privacy
      13. 24x7 technical support
      14. IT Helpdesk
      15. Protects smart devices and kids' mobile phones and tablets
    3. NZ$312.00

      NZ$228.00

      SAVE $84.00


      Subscribe
      Learn More


    Complete Device and Identity Protection with:


    Device Security Ultimate

    Device Security Ultimate offers complete device and identity protection across PC, Mac, mobile phones and tablets, with complete smart device protection.

    Highlights of Device Security Ultimate include:

    • Protect PCs, Macs, mobile phones and tablets
    • Antivirus, malware, ransomware, & spyware protection
    • Guard against identity theft with dark web monitoring
    • Anti-track and Ad-blocker to stop third parties from collecting your data
    • Protect and manage passwords
    • Keep children safe online
    • Secure VPN to protect your privacy
    • Bundled with Home Network Security for ultimate protection for smart devices and kids’ mobile phones and tablets
    • FREE IT Helpdesk! 24x7 unlimited technical support and emergency assistance

    Read more about Device Security Ultimate

    Buy Now for NZ$228.00
     

    Complete Device and Identity Protection with:



    Device Security Ultimate

    Device Security Ultimate offers complete device and identity protection across PC, Mac, mobile phones and tablets, with complete smart device protection.
    Highlights of Device Security Ultimate include:

    • Protect PCs, Macs, mobile phones and tablets
    • Antivirus, malware, ransomware, & spyware protection
    • Guard against identity theft with dark web monitoring
    • Anti-track and Ad-blocker to stop third parties from collecting your data
    • Protect and manage passwords
    • Keep children safe online
    • Secure VPN to protect your privacy
    • Bundled with Home Network Security for ultimate protection for smart devices and kids’ mobile phones and tablets
    • FREE IT Helpdesk! 24x7 unlimited technical support and emergency assistance

    Read more about Device Security Ultimate


    Buy Now for NZ$228.00

    Watch how Device Security works

    Watch how Device Security works


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    Trend Micro Security Products Customer Reviews

    Best Protection

    ★★★★★

    It picks up all my internet items and protects them: iPad, iPhone, iPod, modem, TV, [and] printer. Great protection for anything that could be vulnerable online!

    LynneE, Geraldton WA

    Best Protection

    ★★★★★

    Gives me confidence knowing my home is protected
    Everything is on the internet, and with my home having more than 30 devices, knowing that there are malicious hackers out there, I decided to take the leap to buy this product [to add] an additional layer of security. Set-up was extremely easy and I have not had any issues so far. Thank you Trend Micro for a quality product.

    JosephA, SA



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