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With Premium Installation, Trend Micro experts will remotely install your copy of Trend Micro Security software, while also applying the best settings to ensure robust security.

  • Trend Micro experts will install your security product remotely.
  • Application of recommended Trend Micro software settings to your system.

Customer Prerequisites: A current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7, Windows Vista, Mac OS X 10.12 (Sierra), Mac OS X 10.11 or higher (El Capitan), Mac OS X 10.10 or higher (Yosemite); a high-speed internet connection; 512MB RAM (minimum, 1GB recommended).

Premium 24x7 Support is a service that provides unlimited access to technical phone support relating to the usage of Trend Micro consumer products - 24 hours a day, 7 days a week. It also offers quicker diagnosis and problem resolution by remote desktop support. Let the experts do the job for you!
Premium 24x7 Support also includes:

  • Virus and Spyware Removal Service (NZ$48.95 value): Trend Micro experts will remotely access your PC to diagnose and remove all known viruses and spyware from your system.
  • Security Health Check Service (NZ$39.95 value): Trend Micro experts will remotely access your PC to review your system and apply the best settings to ensure robust security against all types of potential threats.

Customer Prerequisites: A current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7 or Vista; High-speed Internet connection; and 512 RAM minimum (1GB recommended).

Check your system for exposure to all types of threats and apply the right settings to ensure robust security.

  • Determines your system's exposure to all types of threats.
  • Configuration of your anti-virus and anti-spyware software settings.
  • Application of proper system settings to improve the security of your identity and digital information.
  • Verification and application of the latest critical Microsoft Windows updates.
  • Good for one (1) PC only.

Customer Prerequisites: A current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7 or Vista; High-speed Internet connection; and 512 RAM minimum (1GB recommended).

Trend Micro IT Helpdesk takes the stress out of technology by providing 24x7 support for your computer needs. This service gives you peace of mind through emergency hotline access to our expert support specialists. IT Helpdesk also offers quick diagnosis of your computer issues, assistance and problem resolution through remote support and automatic priority access.

Our remote support services mean that a Trend Micro technician can make a “virtual house call” when you experience any computer-related problems anytime, day or night. No hassle, and no waiting.

IT Helpdesk services include:

  • 24x7 assistance
  • IoT support home network scan
  • Microsoft® Support - including Windows 11 Upgrade
  • Macintosh OS support
  • Android support
  • Microsoft® Office Installation and updates
  • Personal IT Help Desk
  • Internet and email support
  • Premium installation of your security software
  • Virus and spyware removal
  • PC Tune-Up
  • Data back-up
  • Advanced diagnostics and resolution
  • Security advisor
  • Remote desktop support
  • Optimisation of your Facebook settings

Trend Micro's Premium IT Helpdesk plan covers all devices included under a customer's licence (up to a maximum of 10 devices) running Microsoft Windows, MacOS or Android operating system. Trend Micro's Premium IT Helpdesk service plans are intended for use by home and home-office customers only and, as such, support cannot be provided for beta software, computers running server operating systems or that have been configured to run in a corporate LAN environment. Support services are provided on a “best efforts” basis and for some issues, such as those relating to hardware defects and licensing or account management issues from third party providers, you may need to be referred to the manufacturer or provider for support.

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ID Protection

Safeguard against identity theft and protect your privacy
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Supports iOS, Android, Chrome, and Edge
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We've got the tools you need to...

Stop sites from collecting your data

Stay safe from privacy-compromising cookies and invasive trackers looking to harvest your data.

Stay alert to data leaks

Rest assured that if your personal info is leaked to the internet or dark web, you’ll be notified. Our identity theft experts will be on hand 24/7 to advise you on what to do next, too.

Secure your social media accounts

Get alerts about any suspicious activity or unauthorized login attempts. Supports Facebook, Google, and Instagram.

Defend against online threats

Keep your devices safe from online threats such as phishing scams and malicious websites, all backed by our award-winning Web Threat Protection.

ID Protection

12 Months

NZ$79.95 / year
Normally $99.95 SAVE NZ$20.00

30-day free trial, Cancel anytime

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  • Anti-tracking
  • Social Media Account Monitoring
  • Web Threat Protection
  • Personal Data Leak Check
  • Password Generator
  • Password Manager
  • Dark Web Monitoring
  • Wi-Fi Checker

What is Trend Micro ID Protection?

Identity protection involves measures and practices to safeguard personal information from unauthorized access or misuse, aiming to prevent identity theft. This can include using strong passwords, securing personal devices, being cautious with online information sharing, and monitoring financial accounts for suspicious activities.

With more identity theft cases happening in our daily lives, Trend Micro™ ID Protection offers all the necessary measures to protect your privacy and safeguard against identity theft.

Equipped with tools to secure your social media accounts, stop sites from collecting your data, and stay alert to your data leaks; rest assured that Trend Micro ID Protection keeps your identity and privacy yours.

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Get the Most Out of Your Security Suite Subscription

Unlock the full potential of your Trend Micro Security Suite subscription. Maximize protection on your devices against cyber threats with advanced security features. Safeguard your digital life effortlessly with comprehensive coverage for PC, Mac, Android, and iOS devices.

Watch how ID Protection works.

Why Buy from the Official Trend Micro Store?

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Latest Products & Offers

Get the latest deals across our entire range of security products for all your internet-connected devices.

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Simple & Easy

Buying online is only a few clicks away. If you require help, our online support is available 24x7 via email or chat.

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Total Peace of Mind

Stay continuously protected with the latest version and automatic renewal on checkout — removing the hassle of renewing manually every year.

Who is Trend Micro?

Trend Micro is an industry leader in antivirus protection and internet security, with more than 30 years of security software experience in keeping millions of users safe. Trend Micro Security secures your connected world providing protection against malware, ransomware, spyware, and cyber threats that could compromise your online experience. It also helps protect you from identity theft, viruses, online scams, and other emerging threats.

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Need help installing your software? You can view our online tutorials to help get you up and running; or if you'd prefer to contact us, you can chat, email, or call one of our technical support engineers.

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